FAQ

Q: I bought some merch items, and have some questions. Who can I email?

A: info@mikehranica.com

 

Q: When will my order ship?

A: In stock items ship within 1 to 3 days. Preorder items will ship based on their advertised ship date. Please note that we do not ship partial orders. If your order includes in stock items and also preorder items, your full order will ship once all items are available.

 

Q: How can I find One & A Half Hearts?

A: One & A Half Hearts had it’s last publishing and will no longer be available.

 

Q: Can I exchange or return a merch item that I purchased?

A: Yes, please email us at info@merchconnectioninc.com with your order number to arrange an exchange.

 

Q: When will I be charged for my order?

A: You will be charged at the time checkout is completed.

 

Q: How will my package be shipped?

A: Orders shipped within the United States can choose between two services from USPS, as well as UPS Ground. International customers can choose two different options from USPS. Rates are auto-generated based on weight and size of the order. We are proud to offer the lowest rates possible, designated straight from the carrier.